Small details in the business process

said that although the business needs however, if we do not pay attention not to stick at trifles, in a little detail, often lead to customer dissatisfaction, resulting in the loss of customers, so that loss of business. Therefore, the business process, we must pay more attention to detail, so as to attract more customers, so that the shop business is more popular.

day, home to the guests, I went to the hotel to buy Steamed Buns, also buy some ready-made food. This restaurant looks very clean, I want 5 buns, the waiter directly with his hands up. I think this is very unhealthy, the waiter told me she just washed. I did not see her hands, she complained to other customers also like to take, not willing to face.

then buy vegetables, this hotel to my surprise, the waiter bag sold cooked fried goods, I use a mouth to blow up the bag and put dishes, making me uncomfortable. I told the waiter that it was not good, and asked her to give me another one. She muttered: "have this outfit, others did not say what, you many thing." She said that while the packed dishes pour out, face is very ugly, if no other near the hotel, I would not.

in fact, such a business is actually reflected in the details of any corner of our lives, managers need to be cautious. Thus we expect, as the retailer, not only to pay attention to hygiene, personal hygiene in the shop, selling food must not be directly with the hand, need to use special tools; the bag to throw, or by hand twist, do not mouth blown…… These seemingly insignificant details, a direct impact on the customer’s mood and desire to buy, thereby affecting the store’s business.

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